Privacy Policy

Who We Are

This Privacy Policy describes how Wander Vacation Rentals LLC ("Wander Vacation Rentals," "we," "us," or "our") collects, uses, and shares information about you when you visit our website, inquire about a stay, make a reservation, or otherwise communicate with us.

Information We Collect

We may collect personal information you provide when you submit an inquiry, request a booking, sign up for our newsletter, or communicate with us directly. This may include your name, email address, phone number, billing information, stay details, and any information you share about your travel preferences. We may also collect technical information such as IP address, browser type, device information, and website usage data through analytics and similar technologies.

How We Use Your Information

We use your information to process booking requests, confirm reservations, communicate before and during your stay, respond to questions, and provide guest support. We may also use information to improve our website, refine our services, better understand guest preferences, and send occasional marketing communications where you have opted in or where permitted by law. You may unsubscribe from promotional emails at any time.

Information Sharing

We do not sell your personal information. We may share information with trusted service providers and business partners as needed to operate our services, including booking and property management platforms such as Uplisting or Airbnb, payment processors, email service providers, and technology vendors that help us run our business. We may also disclose information when required to comply with legal obligations or protect our rights and property.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to support core functionality, remember preferences, measure traffic, and understand how visitors use the site. Some cookies are essential for the website to function properly, while others help us improve performance and user experience through analytics.

Your Rights

Depending on your location, you may have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your data, subject to legal and operational exceptions. To make a privacy-related request, please contact us using the details below.

California Residents' Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you additional rights regarding your personal information, including:

• The right to know what personal information we collect, use, disclose, or sell.
• The right to request deletion of personal information we have collected about you.
• The right to correct inaccurate personal information.
• The right to limit the use and disclosure of sensitive personal information.
• The right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
• The right not to receive discriminatory treatment for exercising any of these rights.

Do Not Sell or Share My Personal Information. We do not sell your personal information, and we do not share it for cross-context behavioral advertising as those terms are defined under the CCPA/CPRA. To exercise any of the rights described above, please contact us using the details in the Contact section below. We will respond to verified requests within the timeframes required by California law.

Data Retention

We retain personal information only as long as needed for the purposes described in this policy — to provide our services, respond to inquiries, fulfill bookings, comply with our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. Booking and financial records are typically retained for the period required by applicable law and industry practice. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Data Security

We take reasonable administrative, technical, and physical measures to safeguard personal information against unauthorized access, loss, misuse, or disclosure. While we work to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that such information has been provided to us, we will take reasonable steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal obligations. When we make updates, we will revise the effective date on this page. Your continued use of our website or services after changes become effective constitutes acceptance of the revised policy.

Contact

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us at Jen@wandervacationrentals.com or (949) 892-3146.

Mailing address:
Wander Vacation Rentals LLC
31938 Paseo Aleta
San Juan Capistrano, CA 92675