Accessibility Statement

Our Commitment

Wander Vacation Rentals LLC is committed to ensuring that both our website and our properties are accessible to guests with disabilities. We strive to comply with the Americans with Disabilities Act (ADA) and to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Accessibility is an ongoing effort, and we welcome feedback from guests, advocates, and assistive-technology users as we continue to improve.

Website Accessibility

We design and build our website with accessibility in mind, including:

• Semantic HTML structure for consistent screen-reader navigation.
• Meaningful alternative text for images.
• Keyboard navigation for interactive elements such as menus, calendars, and photo viewers.
• Thoughtful color contrast and scalable typography.
• Focus indicators and ARIA attributes where appropriate.

Conformance status: we consider this website to be partially compliant with WCAG 2.1 Level AA. Some third-party content (such as embedded booking widgets and maps) may not fully meet our accessibility goals; we work with those providers to improve compatibility and offer alternative means of contact wherever possible.

Property Accessibility

Our cabins are located in the mountain terrain of the Big Bear Valley, and their accessibility features vary from property to property. Some properties include features such as step-free entry, single-floor living, wider doorways, or accessible parking; others are more traditional mountain homes with stairs, uneven terrain, or elevated decks.

Step-free entry: the following cabins offer a step-free path from parking to the main entrance:

• Bear Loop
• Division
• Eagle
• Evergreen
• The Cub House

If you or a member of your party has specific accessibility needs — including mobility, vision, hearing, sensory, or other accommodations — please contact us before booking. We are happy to review each property's layout with you and recommend the cabins that best suit your requirements. We will do our best to accommodate reasonable requests.

Feedback & Requests for Assistance

If you experience difficulty accessing any part of this website, need information in an alternative format, or would like help planning an accessible stay, please contact us. We are happy to assist by phone, email, or text, and can provide information verbally or in an alternative written format on request.

Email: Jen@wandervacationrentals.com
Phone or text: (949) 892-3146

Response time: we aim to respond to accessibility-related requests within 3 business days. When you contact us, please describe the issue you encountered and the page or property it relates to so we can assist as quickly as possible.

Ongoing Improvement

Accessibility is not a one-time project. We regularly review our website and property information, train our team on accessibility best practices, and update this statement as our practices evolve. If you have suggestions on how we can improve, we would love to hear from you.